FAQs

How far do you travel?

I am based in Aylesbury, Bucks so can easily cover Herts, Beds and Bucks but I am happy to travel all over the UK.

How do we secure the date?

A 25% deposit and completion of a booking form secures your date. The remaining balance is due 2 weeks before your event/session unless otherwise agreed.

What payments do you accept?

I can accept Cash, Paypal and BACs payments. There is a 3% fee added to all Paypal payments.  All funds must be cleared prior to your event.

 

When will we see our photos?

For weddings, a sneak peek will be available within 1 month of your event,

 

All images for weddings, events and other sessions will be provided via an online URL within the time specified in the Terms & Conditions.

 

Are you fully insured?

Yes - I have full Public and Professional Liability Insurance. If you or your venue would like to see a copy, please let me know.

I have lost my image copies, can I have replacement photos?

Your online gallery will be available for a period of 1 month for you to download your images, unless otherwise agreed. 

 

I store all my client images using cloud storage, and 2 Hard Drives; these are stored for a minimum period of 6 years. In the event that you lose the originals and need a replacement, this can be provided. A Replacement Fee of £50 is payable. 

It is advised that clients back up all their images as well.

Will my images appear on your website and/or Social Media?

I reserve the right to publish any images on my website, social media and print publications for the purposes of promotion, advertising and public interest.

This does not apply to 'This Is Me' Body Confidence sessions where images will only be published with written consent from the Client.

 

Full details can be found in the Terms & Conditions

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   t: 07540 498396       e: hannahmartinig@gmail.com